Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Top tips for mould and damp prevention
Did you wake up to misted windows this morning? The weather is turning and we are now officially in autumn, so many of us are taking shelter more often in the comfort and warmth of our homes, shutting out the elements and snuggling up. The changing season also means new steps need to be taken to achieve better heating and ventilation for our homes.
Tips for heating a student home this winter
Autumn is fast approaching, bringing with it familiar sights; it’s getting darker earlier, the weather’s growing colder (sort of), and across the UK students are preparing to return to university.
Tackling overheating in city centre apartments
The new Zeroth Energy System from Glen Dimplex Heating & Ventilation (GDHV) offers an innovative new approach to heating and cooling city apartments which is set to revolutionise the way we heat multi-occupancy residential buildings.