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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
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With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
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What is Part L?
Welcome to the first in a series of articles that will explore the latest building regulations, with the aim of providing a better understanding when it comes to specifying electric heating and hot water systems for your project. Let’s start with the basics, by explaining what Part L is, in following articles we will look at its implications in depth, with particular focus on Dimplex appliances.
Using portable heating in a pinch
The temperatures are hitting all-time lows this winter, and if your property uses gas central heating then your boiler will have been working overtime to ensure your home stays warm this season. For the unlucky amongst us, your condensate pipe may have already succumbed to the cold and stopped your heating system from functioning fully – this is the moment you are left scrambling to find supplementary heating as you are told you’re facing a two day wait for a boiler service and repair. Dimplex portable heating is ideal in this situation, seeing you through those times of need until your main heating system is up and running.
Update your bathroom in three easy steps
Update your bathroom in three easy steps
It’s officially spring, which means many of us will be in the midst of our spring cleaning routines and feeling like our homes could use a little makeover. As part of Home Improvement Month, we’ve put together a quick guide on three easy steps to update your bathroom – helping to breathe new life into your space.