Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Comfort cooling in city-based apartments
What are the considerations for comfort cooling in city-based apartments?
How does combining HVAC technologies maximise development ROI and help improve the energy efficiency of developments?
Innovative low carbon hybrid electric technologies are increasingly coming into focus for modern developments where electrifying HVAC technologies can help maximise the ROI and improve energy efficiency. Changing legislation focuses on increasing energy efficiency standards for new domestic dwellings. The move away from natural gas is expected to become necessary for new residential buildings by 2025 and could be beneficial for their compliance from 2022.
Brrrrrr-acing for Winter
The shortest day and longest night of the year will fall on December 21st., marking the winter solstice and the start of the coldest of the seasons. While other definitions place the start of winter as December 1st, temperatures have been falling steadily since the summer and the solstice is a timely reminder that heating indoor spaces will only become tougher as we journey into the new year.