Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
A to Z: Joint ASHRAE UK and CIBSE event to host presentation on Zeroth from Glen Dimplex Heating & Ventilation
Glen Dimplex Heating and Ventilation will present at the CIBSE East Midlands & ASHRAE UK Midlands Chapter Joint Event for professional engineers and architects. This is a prime opportunity to hear from some of the most respected authorities in the heating and ventilation and building services engineering sectors, and learn about some of the most cutting-edge technology to date in the UK.
Why should we be installing electric heating into our homes?
The way we heat our homes is changing as existing systems need to move away from gas-based heating towards electrification. The UK government is championing retrofitting with heat pumps, but what benefit could direct electric products offer in an electrified future?
Why Part L compliance is important to Dimplex
Electric heating is a popular system, especially useful for flats and apartments, student accommodation, care homes and social housing. However, electric heating systems have come under increasing pressure from building regulations, in particular concerning Part L.