Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hubWith over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?What are the barriers to increasing uptake of low carbon heating technologies?
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With heat accounting for approximately a third of the UK’s greenhouse emissions, the decarbonisation and electrification of heating in homes will play a central role in achieving the UK’s 2050 net-zero carbon target. The transition from prolific use of high carbon fossil fuels to low carbon heating presents the industry with many challenges. The relatively short space of time in which environmental targets need to be achieved means that the electrification of heating must be accomplished at great speed.
What are the 12 key factors that could shape a successful and sustainable UK heat pump market?
Domestic, industrial, and commercial heat accounts for a third of UK carbon emissions. Therefore, it comes as no surprise that the spotlight is on the decarbonisation of heat in buildings.
Zeroth Energy System shortlisted for prestigious London Construction Award