Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Winter Warmth Made Simple: Dimplex's Essential Guide to Heating
As we leave the cosy atmosphere of autumnal Britain and begin to welcome in the chill of winter, so many of us are taking shelter more often in the comfort and warmth of our homes, shutting out the elements and becoming reacquainted with our blankets and thicker duvets. The lower temperatures also bring more demand on our home heating systems.
British Gas launches Dimplex Quantum Tariff
Whole-home space and water heating solution with Dimplex Quantum, Q-Rad and Edel
For homeowners seeking an efficient, cost-effective, and eco-friendly way to heat their homes and provide hot water, Dimplex offers a complete solution with Quantum high heat retention storage heaters, Q-Rad electric radiators, and Edel hot water heat pumps. Together, these cutting-edge products create an all-in-one, integrated space heating and hot water solution that delivers comfort and sustainability without compromise.