Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?How can we achieve the 80% carbon reduction target with HVAC technology available now?
The best way to navigate any regulatory overhaul is to understand its impact on the specification of construction products and, significantly, how it will affect the people being asked to live in the low carbon dwellings of the future.
Has the industry seen the changes it asked for in reply to the Decarbonising Heat in Homes Call for Evidence?
Has the industry seen the changes it asked for in reply to the Decarbonising Heat in Homes Call for Evidence?
Whole Home Solution: Bathrooms
Our bathrooms are getting smaller. At just 4.4 square metres, the average bathroom is not much bigger than a king-sized mattress. One of the biggest challenges as a result of smaller bathroom dimensions is heating the space whilst maintaining safety for our families, particularly with the trend for installing wet rooms in an effort to maximise space.