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Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
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Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
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With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?How to specify the right heat pump for your residential project: Project design and site constraints
This blog is focussed on the considerations around site constraints that should be considered by Mechanical and Electrical (M&E) consultants and other building professionals when specifying heat pumps for residential projects. It is taken from the white paper ‘A technical guide to the specification of heat pumps for single dwellings and multi-occupancy residential or mixed-use developments’ to give you a taste of just one of the many important areas that can influence specification choices covered in this comprehensive white paper.
Net-zero emissions by 2050: What does Net-zero mean?
From industry events, government press releases and various net-zero commitments from different cities and companies, everyone is standing up to agree that we need to be net-zero sooner than the turn of the century. But what does ‘net-zero’ actually mean?
How to specify the right heat pump for your residential project: Environmental and planning concerns
Heat pumps are being increasingly specified for residential projects to meet hot water and space heating demands. They provide a low carbon alternative to the use of fossil fuels as an energy source and can achieve compliance to Part L 2021, the latest building regulations update to the approved document covering the conservation of fuel and power. The government is proposing further changes to building regulations in 2025 in the form of the Future Homes Standard that will prohibit the use of fossil fuels for new residential buildings. Therefore, specifying heat pumps now will help to future proof specifications and minimise the need for retrofitting to meet further regulatory changes.