Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Get up to speed on EcoDesign Lot 20
Eight considerations that installers need to know about the impending EcoDesign Lot 20 legislation.
Meeting the challenges of heating specification
Meeting the energy efficiency requirements of Building Regulations remains the biggest driver when choosing appropriate heating, cooling and hot water systems for new property development, according to research commissioned by Glen Dimplex Heating & Ventilation.
Keep your family safe with Dimplex's electrical heating checklist
When used correctly, electric heaters are one of the safest ways to warm a room, making them ideal choice for family homes. As winter has arrived, now is the ideal time to evaluate your electrical heating to make sure you remain cosy and safe this season.