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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
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With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
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Fan coil refurbishment for improved operational efficiency
What are the key components to consider for fan coil refurbishment that could lead to improved operational efficiencies?
Election 2019: Energy Inefficiency, Fuelling the discussion
The election that will take place on Thursday has been framed as the most important general election in modern history. The preceding campaign has been characterised by countless divisive issues from Brexit to public spending. In an election where unity seems sparse, matters that cause the major political parties to coalesce around some semblance of the same objective are almost cause for celebration.
What is the difference between monobloc and split system air source heat pumps?
The main difference between a monobloc air source heat pump and a split system air source heat pump is that the monobloc heat pump has all the necessary components for an air source heat pump contained within one single unit. The split system, as the name suggests, splits the components between two units. This leads to differences in size, flexibility, noise emitted and installation requirements.