Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Getting ready for 2020 compliance
The consultation for the Future Homes Standard, including Government’s proposal to update Approved Document L and Approved Document F during 2020, has closed. The final version, taking into account the feedback from industry on the initial document, is likely to be published mid-2020 and become the new standard in the closing months of this year.
A Futurebuild Exclusive – Primary Energy Report
Industry events are a good platform to understand about future affecting the construction industry. This is why we are launching our newest report and seminar event at Futurebuild 2019 on a transition expected in the Part L update, which will change the focus of compliance.
The Future Homes Standard 2025: Changes to Part F 2021
The Future Homes Standard has brought about the review of all aspects of residential building design. Here we outline the changes to Part F of the Building Regulations which address ventilation and maintenance of indoor air quality in residential dwellings.