Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Using portable heating in a pinch
The temperatures are hitting all-time lows this winter, and if your property uses gas central heating then your boiler will have been working overtime to ensure your home stays warm this season. For the unlucky amongst us, your condensate pipe may have already succumbed to the cold and stopped your heating system from functioning fully – this is the moment you are left scrambling to find supplementary heating as you are told you’re facing a two day wait for a boiler service and repair. Dimplex portable heating is ideal in this situation, seeing you through those times of need until your main heating system is up and running.
Update your bathroom in three easy steps
Update your bathroom in three easy steps
It’s officially spring, which means many of us will be in the midst of our spring cleaning routines and feeling like our homes could use a little makeover. As part of Home Improvement Month, we’ve put together a quick guide on three easy steps to update your bathroom – helping to breathe new life into your space.
Top tips for mould and damp prevention
Did you wake up to misted windows this morning? The weather is turning and we are now officially in autumn, so many of us are taking shelter more often in the comfort and warmth of our homes, shutting out the elements and snuggling up. The changing season also means new steps need to be taken to achieve better heating and ventilation for our homes.