Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Updates to core Building Regulations hail the start of an energy transition
Last week saw the introduction of new Building Regulations for England with implications for heating, ventilation and hot water use in new and existing homes. This marks the start of an energy transition as we decarbonise our homes to meet future climate targets.
What are the changes to Part L implemented in June 2022?
The updates to parts of Building Regulations that deal with energy performance in Scotland and Wales are being introduced to support the net-zero trajectories in both devolved nations.
Investing in People to Enhance your Business
The heating and ventilation industry has traditionally found it difficult to attract new engineering talent, but it now faces a distinct skill shortage which must be addressed.