Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Pre-Release Statement: Spring Statement 2019
Today, Wednesday 13th March 2019, the Chancellor of the Exchequer, Philip Hammond will present the Spring Statement to Parliament. It is expected that this will announce the introduction of a Future Homes Standard and address the growing need for energy efficient solutions.
Part l update 2019 building compliance primary energy
The upcoming Part L and Part F updates are likely to change the way new developments achieve compliance, as primary energy becomes the key metric for energy performance targets. This change could heavily impact heating, ventilation and air conditioning (HVAC) specification and building design. This is why we have created our new reports:
Only installed ambient network HVAC solution
The Zeroth Energy System – An ambient network HVAC solution already tested, installed and benefitting developments today