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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
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With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
A Road to Innovation: How Church Road benefited from the Zeroth Energy System
In an up-and-coming area with close proximity to Stratford and Central London, Church Road, Leyton promises to be a development in demand. In 2017, Galliard Homes acquired the site and gained approval for the development of 48 one, two, and three-bedroom apartments alongside two three-bedroom townhouses.
Reversible heat pumps to provide comfort cooling
The recent government consultation into a new overheating regulation has shown the importance of designing safe and comfortable spaces, especially in our overheating cities. With summertime temperatures set to increase, what role could heat pumps play in offering a solution?
Residential ventilation: Saving time on design and installation
The importance of suitable ventilation is becoming increasingly recognised, as society and the media have begun to focus on the air quality within our homes. This is because as Part L of the Building Regulations has been updated to save energy by tightening the building fabric, Part F has not been reviewed in turn. This has resulted in poor air quality as air change requirements do not go far enough to remove volatile organic compounds (VOCs) from residential spaces.