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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
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With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
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Residential Housing: Alternative HVAC Solutions
At GDHV, we are often asked about alternative HVAC solutions for residential housing. When considering current legislation, regional targets and the requirements of housebuilders, we usually suggest the Edel hot water heat pump.
Proposed compliance metrics for Part L 2020
Government’s Future Homes Standard consultation closed early last month, leaving industry with no doubt that HVAC specification is about to change. One of the biggest changes is the proposal of four compliance metrics for new developments which will impact new HVAC strategies.
GDHV join the pioneering Project 80 development and achieve 80% carbon emission savings, as expected by Future Homes Standards (FHS), today
GDHV join the pioneering Project 80 development to achieve 80% carbon emission savings, as expected by Future Homes Standards (FHS), today.