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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
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With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
How do we maximise the potential of heat pump technology to help us achieve net-carbon objectives?
The roadmap to achieve the UK’s 2050 net-zero carbon target is still relatively unclear. This creates uncertainty about the implementation of low carbon solutions in the industry. The lack of direction in turn affects the ability to plan for future developments. Difficult specification choices, doubts over futureproofing strategies, and lack of preparedness for regulatory changes, are just some of the factors affecting heat pump specification in new developments and existing buildings in both residential and commercial sectors.
Which technologies are the most viable to deliver the decarbonisation of heating?
To deliver the decarbonisation of heating, we should deploy a wide range of technologies that can help to eliminate the use of high carbon fossil fuels. Electric solutions, especially those that utilise renewable energy, offer a viable route to ensuring our homes are heated in a low carbon way. To successfully transfer to electrical infrastructures and make the necessary adjustments that bring us closer to achieving the UK’s 2050 net zero target, the industry will need a clear plan with achievable interim targets.
How can technological innovation in heat pumps help address the challenges of climate change?
Innovations in heat pump technology are set to give us the tools for the decarbonisation of heat within commercial and residential developments. With over 30% of UK carbon emissions attributed to the heating of our buildings, tackling the carbon emissions connected with heat will represent a large contribution to our ongoing battle with climate change.