Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Net zero pathway: direct acting solutions for existing homes
Why are direct electric solutions a viable net zero pathway to decarbonising the existing housing stock?
London Tall buildings survey 2021
The London Tall Buildings Survey 2021: Emerging ambient networks
Kaluza, EDF and Dimplex Join Forces to Cut Carbon through Smart Heating in the UK
London – Wednesday, 11th March 2020 – Kaluza, OVO Group’s intelligent energy platform, and EDF announced today that they are trialing an innovative solution to the UK’s heating challenge in the transition to a zero carbon grid. Over 100 internet-connected storage heaters from Glen Dimplex Heating and Ventiltion (GDHV) are being intelligently controlled by Kaluza, helping to warm homes with electricity that is less costly and carbon intensive.