Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Tackling fuel poverty with Quantum
More than 9,000 homes will benefit from the first payments made by the National Grid’s £150m Warm Homes Fund[1] in an effort to address the UK’s fuel poverty problem. However, electric heating is often left unaddressed from such schemes, resulting in a failure to support many homes that are in need.
Surviving the cold snap with Dimplex
The ‘Beast from the East’ is now in full swing, with the country potentially facing the coldest weather since 1991. With temperatures dropping as low as -8.9°C in some places, your regular heating may not be enough to cope with the sudden cold and we find ourselves struggling to sleep, get out of from under the duvet and go about our day-to-day lives due to the freezing temperatures. With our wide range of portable heaters, you can be sure to find the perfect solution to maintain warmth where you need it most during this cold spell.
Supplementary heating solutions for homeworkers
With homeworking becoming a way of life for so many of us this winter, it’s important to find a balance between keeping warm and not wasting money on the heating.