Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Storage and the Net Zero Energy Supply Chain
Representatives from Government, the Committee on Climate Change, manufacturers and many other stakeholders from across the electricity supply chain met last week to discuss the future of our industry, country and ultimately, the planet.
Spring clean your way to a healthy home
Whether you mark the changes of season by the meteorological calendar or the astrological calendar, spring has officially sprung. Though it may not seem like it we’re now in the season of daffodils, blossoming trees and longer days, which puts many of us in the mood for spring cleaning. Here we take a look at some of the ways you can ensure a clean, healthy home for you and your family as the year moves forward.
Safety first, sensible use of portable heaters
Chris Stammers
At Dimplex we design every electric heater with safety front and centre, and used correctly they should be much safer than other types of heating. With the weather turning so cold this weekend it is timely to remember some basic safety advice that should be applied whenever using portable electric heating.