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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hubWith over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?Part four: Real life solution
Concluding our current series on fuel poverty, we explore how Dimplex Quantum and Q-Rad heaters were implemented to bring a vast saving to a young couple in their 1960s property, and acts as an example of how Dimplex products can help those who are fuel poor.
Part 2 - London Environment Strategy: A heat pump solution
We’ve discussed what the London Environment Strategy means – but how can we achieve the required energy savings?
Part 1 - London Environment Strategy: What does it mean?
The draft London Environment Strategy, published by the Greater London Authority in August, sets out the authority’s plan to tackle environmental and energy challenges in the capital. It makes clear that if the target of making London zero carbon by 2050 is to be achieved, big changes need to be made to the way in which heating and cooling systems are designed.