Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
New Lot 20-compliant Dimplex XLE range
Dimplex has released a new range of XLE slimline electric storage heaters, giving installers advanced, Lot 20-compliant models for storage heating upgrades.
National Clean Air Day: Don't let your allergies get the best of you
National Clean Air day aims to draw attention to the ongoing concerns around air pollution and its impacts on our environment and our health.
Mythbusters: Oil-filled vs. Oil-free radiators
Dimplex portable radiators are available in two types of technology, either traditional Oil-filled variants or patented Oil-free versions. They are both incredibly durable and, unlike fan heaters or convectors, offer a combination of both convected and radiant heat, making them suitable to heat whole rooms or provide a personal form of heating. But what exactly is the difference between them?