Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
How to improve your heating efficiency this winter
‘When do you switch your heating on?’ It’s a question that seems to rear its head every autumn, with the beginning of October being a common (but by no means definitive) answer. Whether you usually switch on your heating as early as September or try to hold out till late November, however, the colder seasons often still mean an increase in costs due to heating our homes.
How to Improve Indoor Air Quality at Home
Air pollution has been in the news recently after the Government published new figures on air pollution data across the UK.
Housing Associations - help gain eligibility for £150m Warm Homes Fund with a free trial installation of Quantum from Dimplex
For Housing Associations, a heating system combining Dimplex’s unique Quantum off-peak heating system with panel convector heaters is cheaper for your tenants to run than other electric heating systems.