Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
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With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Gas deficit warning highlights potential of smart electric appliances
Today’s warning from National Grid that current demand for gas could outstrip supply is another demonstration of why we must continue to invest in lower carbon energy sources, Glen Dimplex Heating & Ventilation says.
Fuel Poverty: What you need to know
This month we're telling you everything you should know about fuel poverty and how you can prevent it.
Fuel Poverty Awareness Day 2019
2.5 million households in the UK meet the criteria for being in fuel poverty. That means that more than ten percent of homes in the UK are calculated as having above-median energy costs which, if the occupants were to pay them, would leave the household income below the official poverty line. This either means people are cold, in debt to their energy supplier, or have very little money left for other bills, food and necessities. What’s worse, reports and data suggest that our efforts to address this are stalling, and more people are entering fuel poverty than leaving it.