Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Expert Comment: What's the best way to heat a conservatory?
Q: When the cold weather hits, what’s the best way to heat my conservatory?
Dimplex’s Edel renewable water heater cuts Jersey homeowner’s bills by 80 per cent
Upgrading his outdated immersion heater to a Dimplex hot water cylinder was all it took for Adrian Hadley to cut his electricity bill by almost 80 per cent - saving him nearly £300 a year.
Electric heating is officially cleaner than gas central heating
The continued investment in renewable energy and reduced reliance on coal-fired power stations means Britain’s electric heating is now officially cleaner than gas central heating, Government figures show.