Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
EcoDesign: Everything you need to know
Remember when we all had to change our lightbulbs to their energy saving equivalents? That was all down to EcoDesign, a piece of Europe wide legislation, which this January will turn its attentions to electrical heating products to ensure that they perform better both for the customers and for the environment. To meet the requirements of this latest legislation new heater controls have been developed, resulting in less harm to the environment and ongoing energy savings for you the user.
Don’t let switching on your electric heating become a worry
August - the peak of British summer. Or is it?
Dimplex updates designer electric panel heaters
Dimplex has upgraded its Girona and Monterey ranges of designer panel heaters to meet the EU’s new Lot 20 energy efficiency standard for ‘fixed’ heating products.