Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Comfort for young families
If you are a new parent, the sheer amount of information you need to take in regarding your baby’s health can be overwhelming. When it comes to baby care, there is no doubt that maintaining a constant room temperature of 16-20°C has a positive impact on the health of your child, and therefore the rest of your family - as we all know, a baby’s sleep quality can affect everyone around them.
The CCC has suggested phasing out the installation of fossil fuel boilers by 2033 - but is this ambitious enough?
The Climate Change Committee recently released their proposed target for the Sixth Carbon Budget; suggesting a challenging 78% emissions reduction beyond 1990 levels. To achieve this, they have strongly recommended the introduction of a 2033 law banning the installation of fossil fuel boilers – but is this ambitious enough and what are the alternatives?
Britain’s Fuel Poverty Crisis: Part one
Whilst many relish the arrival of the winter months with dreams of a white Christmas and cosy gatherings on cold dark nights, the stark truth for many is that this time of the year creates anxiety and genuine fear as fuel poverty continues to blight households across the UK. From inner-city suburbs to remote Scottish islands, Government statistics paint a bleak picture of families, couples and individuals all struggling to heat their homes due to cost.