Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Dimplex Bathroom Panel Heater – a solution for smaller bathrooms
Dimplex’s new electric Bathroom Panel Heater combines a three-in-one design for smaller bathroom spaces, providing space heating, towel airing capabilities and a mirrored or a modern metal facia – with Lot 20 compliance for added peace of mind for installers.
Dimplex all set for another decade supporting local children’s hospice
Charity fundraising initiatives for local hospices Naomi House & Jacksplace have crossed the decade mark for Southampton-based Dimplex. This support is more important than ever as the need for, and demands placed upon, the hospices increase.
Creating A Warmer Welcome For Veterans
Acting as a stable social hub to learn new skills, receive support and advice, Veterans’ Garage is a unique project providing support to military veterans across the North West. Bringing ex-servicemen and the local community together, Veterans’ Garage has been conceived as both a PTSD support centre and a venue for fundraising and awareness for both veterans and local causes.