Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Electric Heating Innovation Could Be Key To Raising The Efficiency Of Private Rental Properties
Modern electric heating appliances could be the answer to help landlords of more than 323,000 private rental properties to meet new energy efficiency standards, says Glen Dimplex Heating & Ventilation.
Electric heating can be key to clean growth
The success of the Government’s Green GB Week should be used as a catalyst to further promote the potential of modern electric heating systems, says manufacturer Glen Dimplex Heating & Ventilation.
EcoDesign: What’s new?
You may have started to see the EcoDesign logo crop up on some Dimplex products and packaging, but what does it mean? Does it actually make a difference to the products you’re buying?