Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
The benefits of multi-purpose heaters in winter
Multi-purpose heaters are an often overlooked product, but their benefits simply cannot be denied. The Dimplex Coldwatcher is perfect for the areas inside your home that require frost protection - be it your loft, greenhouse or shed, and due to their thermostatic controls and low heat output, are incredibly economical to run. Now it is winter, it’s time to invest a little to protect your spaces and belongings from a lot of damage.
All you need to serve up an ace Wimbledon party
Celebrate the Wimbledon final in style, from the comfort of your own home. Whether you love tennis, or just love an excuse to hold a party, we have some tips from centre court to ensure your celebrations are ace.
All change for local space heating. Are you ready to take advantage of Lot 20/Ecodesign?
Chris Stammers
From January 2018, all local space heaters manufactured for sale in the EU must comply with a minimum efficiency standard under Lot 20 of the Energy Efficiency Directive.