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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
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With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
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Zeroth Energy System and district heat networks
The tightening timescales for reaching the 2050 net-zero carbon target require us to accelerate our efforts at the decarbonisation of heat. Ambient loop systems, such as the Zeroth Energy System, are being increasingly specified for multi-occupancy developments due to their high efficiency and capability to reduce a building’s CO2 emissions.This raises the question: can the Zeroth Energy System be specified in a district heating priority area, and can it connect to the district heating network?
Will the outcomes of COP26 significantly speed up the uptake of low carbon technologies?
We are all waiting to see what the real impact will be from the climate summit COP26 for the construction sector, specifically with regard to the decarbonisation of heat. One of the insights that came out of the second day of the summit, which featured a session on clean technology and innovation, was delivered by UK Prime Minister, Boris Johnson:
‘By making clean technology the most affordable, accessible and attractive choice, the default go-to in what are currently the most polluting sectors, we can cut emissions right around the world’.
Which heating and cooling emitters can I use with a heat pump?
Any hydronic heating and cooling emitter such as fan coils, radiators or trench heating, could be used with a heat pump.
There are a number of factors, however, which will ultimately impact the final specification. These include thermal requirements, such as whether the building needs heating only or heating and cooling, control requirements and design preferences, such as whether to have the emitter recessed or on view.