Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
A Quantum improvement
With a housing stock that dates from the 1900s to present day, Vale of Aylesbury Housing Trust provides affordable housing for more than 17,000 people living and working in Aylesbury and the surrounding villages of the Vale.
Update your bathroom in a flash
The thought of a bathroom re-model can be daunting, but with the right technology and styling, you can update your tired looking room into a tranquil paradise in next to no time.
The six main heat pump myths debunked
Heat pumps. and heat pump based solutions such as ambient loops or hot water heat pumps are proven technologies considered one of our main routes to achieving compliance with the new, 2022 Part L of the Building Regulations. The increased focus on heat pumps, including air source heat pumps, both monobloc and split system, has intensified the discussion on this low carbon technology that is sometimes misunderstood.