Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Part L and the UK’s Zero Carbon Future
The global consensus of the science underpinning the ‘Paris Agreement’ that entered into force on 4 November 2016 recognises the need to get to zero carbon emissions. But changing how millions of people live is a rather special kind of problem - the forces that shape our lives exist on many different levels. More than anything, the barriers to change are psychological, social, economic and political.
Addressing Part L compliance with Dimplex electrical heating products
Adhering to Part L compliance with Dimplex heating products enables a house builder to more easily meet government requirements for energy efficiency and lower emissions. This means in the short term that projects can be completed on time. In the longer term, this will help ensure our Zero Carbon future.
Addressing Part L compliance: water heating
The Dimplex ranges of Hot Water Heat pumps allow you to more easily meet the building regulations for energy efficiency and lower emissions: contributing towards our Zero Carbon future. The use of these products helps Specifiers and installers meet Part L requirements for both new and current projects.