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Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
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With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
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Overcoming overheating in large urban developments with hot water heat pump solutions
A recent report from the Climate Change Committee highlights the increasing risk of overheating in the UK building stock as the effects of climate change continue to increase.
The building regulations recognise the importance of taking steps to mitigate the effects of overheating and introduced a new Approved Document called Part O.
In this blog we look at the important role that HVAC solutions can play in reducing overheating and explain why selecting hot water heat pumps is so effective in large urban developments.
Hot water heat pump solutions and SAP10.2 modelling
In this blog we look at the changes in SAP 10.2 that are encouraging the use of electric HVAC solutions such as hot water heat pumps. Fossil fuels are gradually being phased out and we explore the ways in which SAP 10.2 addresses the need to move away from the traditional gas boiler towards more sustainable, low-carbon alternative solutions.
What are the radiator surface temperature regulations for schools and nurseries?
In this FAQ we look at the regulations covering schools and nurseries that define the maximum safe surface temperature of radiators. The regulations require specifiers and asset managers to select radiators that can operate with a low outer surface temperature to achieve compliance.