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Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
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Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
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How does the Zeroth Energy System address domestic hot water demand and reduce primary energy use in apartments?
Domestic hot water (DHW) is typically the dominant energy load in modern, well insulated buildings. Ambient loops, such as the Zeroth Energy System can significantly reduce the annual CO2 emissions and primary energy use of large residential properties in two ways:
Balancing the DHW demand and output
Heating water to the required temperature at the point of use
We will consider how the technology achieves these reductions and what the impact is on modern developments.
How can the Zeroth Energy System overcome the challenges of overheating in large residential developments?
The Zeroth Energy System uses an ambient loop designed to operate at 25oC. This reduces heat losses through the distribution network that could otherwise result in overheating occurring in corridors and communal spaces.
What is EN 14511?
EN 14511 sets out standardised performance and rating terms for air-conditioning units, heat pumps and liquid chilling packages that supply space heating or cooling. EN 14511 is used for a determination of the Coefficient of Performance (COP) that gauges the performance of a heat pump.