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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
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With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Zeroth Energy System and district heat networks
The tightening timescales for reaching the 2050 net-zero carbon target require us to accelerate our efforts at the decarbonisation of heat. Ambient loop systems, such as the Zeroth Energy System, are being increasingly specified for multi-occupancy developments due to their high efficiency and capability to reduce a building’s CO2 emissions.This raises the question: can the Zeroth Energy System be specified in a district heating priority area, and can it connect to the district heating network?
How can the Zeroth Energy System overcome the challenges of overheating in large residential developments?
The Zeroth Energy System uses an ambient loop designed to operate at 25oC. This reduces heat losses through the distribution network that could otherwise result in overheating occurring in corridors and communal spaces.
Spring Clean for a Healthier Happier Home in Spring 2024
Spring is officially here! Even though it comes with a mixed bag of seasonal weather, one thing is certain: longer days and warmer temperatures are on their way. As the spring flowers bloom, returning some much-needed colour to our parks and public spaces, people often mark the change of the seasons with some spring cleaning.