Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
What are the changes to Part L implemented in June 2022?
The updates to parts of Building Regulations that deal with energy performance in Scotland and Wales are being introduced to support the net-zero trajectories in both devolved nations.
Spring clean your way to a healthy home
Whether you mark the changes of season by the meteorological calendar or the astrological calendar, spring has officially sprung. Though it may not seem like it we’re now in the season of daffodils, blossoming trees and longer days, which puts many of us in the mood for spring cleaning. Here we take a look at some of the ways you can ensure a clean, healthy home for you and your family as the year moves forward.
How does combining HVAC technologies maximise development ROI and help improve the energy efficiency of developments?
Innovative low carbon hybrid electric technologies are increasingly coming into focus for modern developments where electrifying HVAC technologies can help maximise the ROI and improve energy efficiency. Changing legislation focuses on increasing energy efficiency standards for new domestic dwellings. The move away from natural gas is expected to become necessary for new residential buildings by 2025 and could be beneficial for their compliance from 2022.