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Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
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With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Which is better - a ground source or an air source heat pump?
When it comes to specifying heat pumps, we are often asked which is better: a ground source or an air source heat pump. In actual fact neither are ‘better’. The decision comes down to design factors on a specific project, which will drive the specification to ensure the demands required by the building and occupants are met.
Which heating and cooling emitters can I use with a heat pump?
Any hydronic heating and cooling emitter such as fan coils, radiators or trench heating, could be used with a heat pump.
There are a number of factors, however, which will ultimately impact the final specification. These include thermal requirements, such as whether the building needs heating only or heating and cooling, control requirements and design preferences, such as whether to have the emitter recessed or on view.
Will the outcomes of COP26 significantly speed up the uptake of low carbon technologies?
We are all waiting to see what the real impact will be from the climate summit COP26 for the construction sector, specifically with regard to the decarbonisation of heat. One of the insights that came out of the second day of the summit, which featured a session on clean technology and innovation, was delivered by UK Prime Minister, Boris Johnson:
‘By making clean technology the most affordable, accessible and attractive choice, the default go-to in what are currently the most polluting sectors, we can cut emissions right around the world’.