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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
How do we maximise the potential of heat pump technology to help us achieve net-carbon objectives?
The roadmap to achieve the UK’s 2050 net-zero carbon target is still relatively unclear. This creates uncertainty about the implementation of low carbon solutions in the industry. The lack of direction in turn affects the ability to plan for future developments. Difficult specification choices, doubts over futureproofing strategies, and lack of preparedness for regulatory changes, are just some of the factors affecting heat pump specification in new developments and existing buildings in both residential and commercial sectors.
Boris Johnson’s Ten Point Plan: Clean and green, but is it enough to support the decarbonisation of heat?
Boris Johnson has launched his Ten Point Plan for a green industrial revolution. Ahead of COP26, this aims to show how committed Government is in making the UK a world leader in sustainability. But will this plan finally offer the infrastructure needed for the decarbonisation of heat?
UK housing: Fit for the future?
On the 21st February 2019, the Committee on Climate Change(CCC) released their report on whether UK homes are fit for the future in regards to the challenges of climate change.