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Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hubWith over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
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London Tall buildings survey 2021
The London Tall Buildings Survey 2021: Emerging ambient networks

What is EN 14825?
EN 14825 sets out the temperatures, part-load conditions, and calculation methods for determining the Seasonal Coefficient of Performance (SCOP) and Seasonal Energy Efficiency Ratio (SEER). It applies to the operation of air-conditioning units, process chillers, and particular types of hybrid heat pumps. The values used to define the SCOP can be calculated or measured. If measured values are applied, the standard covers the applicable test methods.
Should the government discourage mechanical cooling?
Should the government discourage mechanical cooling?
The UK government’s proposal to introduce an overheating in new dwellings regulation aims to address the impact of rising summertime temperatures and increased risk of heat waves on buildings, especially within our overheating cities.