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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hubWith over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?Primed for Primary energy? The changing challenge of NZEBs
Before the end of 2019, government will release the final consultation paper on the proposed amendments to Part L of building regulations ‘Conservation of Fuel and Power’. In anticipation, Glen Dimplex Heating & Ventilation (GDHV) have taken the chance to analyse the proposed changes to the document and present our thoughts on the potential impacts to the HVAC industry.
GDHV join the pioneering Project 80 development and achieve 80% carbon emission savings, as expected by Future Homes Standards (FHS), today
GDHV join the pioneering Project 80 development to achieve 80% carbon emission savings, as expected by Future Homes Standards (FHS), today.
Proposed compliance metrics for Part L 2020
Government’s Future Homes Standard consultation closed early last month, leaving industry with no doubt that HVAC specification is about to change. One of the biggest changes is the proposal of four compliance metrics for new developments which will impact new HVAC strategies.