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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
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With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
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10 Point Plan: Green growth brings great opportunity for the electrical industry
Boris Johnson has launched his Ten Point Plan for a green industrial revolution. It outlines how committed the government is in making the UK a world leader in sustainability, and creates a number of positive opportunities for the electrical industry.
The CCC has suggested phasing out the installation of fossil fuel boilers by 2033 - but is this ambitious enough?
The Climate Change Committee recently released their proposed target for the Sixth Carbon Budget; suggesting a challenging 78% emissions reduction beyond 1990 levels. To achieve this, they have strongly recommended the introduction of a 2033 law banning the installation of fossil fuel boilers – but is this ambitious enough and what are the alternatives?
Flexibility or snap: How bending energy demand can reduce need for expensive investment
Ofgem’s consultation on their Forward Work Programme to build a fairer and greener energy system in Great Britain closes today. They have recommended demand shifting, storage, and interconnection as measures to “dampen the growth in peak demand” brought on by the electrification of heat, transport and services. Ofgem argue that reducing the peak electricity demand through a flexible energy system could save £5 billion per-annum, as there will be less need for investment in expensive network upgrades and plant generation.