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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
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With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
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Pre-Release Statement: Spring Statement 2019
Today, Wednesday 13th March 2019, the Chancellor of the Exchequer, Philip Hammond will present the Spring Statement to Parliament. It is expected that this will announce the introduction of a Future Homes Standard and address the growing need for energy efficient solutions.
Preparing HVAC specification for Option 1 and Option 2
For the 2020 update to Part L of the Building Regulations, Government decided to ask industry how challenging they wanted the uplift in energy efficiency standards to be. They did this by offering two options during the recently closed consultation. Both will impact HVAC specification – but how do you prepare for either one becoming law?
Primary Energy – Not the only consideration whilst designing NZEBs
By the 31st December 2020, the built environment must ensure it is only constructing Nearly Zero Energy Buildings (NZEBs) to comply with the Energy Performance of Buildings Directive (EPBD).