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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
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With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Controlling the situation
Partially upgrading a system of manual electric storage heaters to a combination of Dimplex Quantum and Q-Rad heaters is all it took for homeowner Amy Ahmed-Dolphin to cut her heating bills by more than £500 per year – and improve comfort and controllability too.
Modular developments and integration of hot water heat pumps in modular manufacture
In this blog we look at why hot water heat pumps are a popular choice for modular integration. We also highlight the advantages this modular approach can bring for developers looking to move to more sustainable HVAC solutions in the face of changing building regulations.
Achieving updated Part L compliance with hot water heat pump solutions in large apartment developments
In this blog, we look at how specifying hot water heat pumps and direct acting panel heaters for large apartment developments can help achieve compliance with the updated Part L 2021. We also look at how the solution can put developers on the right path to addressing ventilation and overheating requirements.