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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hubWith over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
GDHV join the pioneering Project 80 development and achieve 80% carbon emission savings, as expected by Future Homes Standards (FHS), today
GDHV join the pioneering Project 80 development to achieve 80% carbon emission savings, as expected by Future Homes Standards (FHS), today.

Which technologies are the most viable to deliver the decarbonisation of heating?
To deliver the decarbonisation of heating, we should deploy a wide range of technologies that can help to eliminate the use of high carbon fossil fuels. Electric solutions, especially those that utilise renewable energy, offer a viable route to ensuring our homes are heated in a low carbon way. To successfully transfer to electrical infrastructures and make the necessary adjustments that bring us closer to achieving the UK’s 2050 net zero target, the industry will need a clear plan with achievable interim targets.
How can we achieve the 80% carbon reduction target with HVAC technology available now?
The best way to navigate any regulatory overhaul is to understand its impact on the specification of construction products and, significantly, how it will affect the people being asked to live in the low carbon dwellings of the future.