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Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
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With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?How to specify the right heat pump for your residential project: Environmental and planning concerns
Heat pumps are being increasingly specified for residential projects to meet hot water and space heating demands. They provide a low carbon alternative to the use of fossil fuels as an energy source and can achieve compliance to Part L 2021, the latest building regulations update to the approved document covering the conservation of fuel and power. The government is proposing further changes to building regulations in 2025 in the form of the Future Homes Standard that will prohibit the use of fossil fuels for new residential buildings. Therefore, specifying heat pumps now will help to future proof specifications and minimise the need for retrofitting to meet further regulatory changes.
How can increased ventilation rates and improved filtration help deliver better Indoor Air Quality (IAQ) in residential buildings?
It is an accepted view, supported by the World Health Organisation (WHO), that increased ventilation and better filtration rates significantly improve the IAQ of our buildings. Increasing the airflow in an indoor space and removing pollutants and contaminants such as particulate matter and gases through filtration, can provide considerable health and wellbeing benefits to its occupants.
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