Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?What are the four new compliance metrics embedded in the updated 2022 Part L?
We have written a series of four blogs to help understand the changes and what they mean for residential developments. Each blog will introduce one of the four compliance metrics and consider what these mean for modern construction.
Electric Jersey - cut bills and cut carbon
After a recent trip to Jersey to investigate the merits and practicalities of using heat pump technologies, it is clear that local conditions still have a huge influence on the development of the energy market. Darrel Handley, business development manager for Dimplex explains why, when it comes to heating and hot water, electric offers a strong case for improving island life.
Top tips for a comforting sleep environment
If you find yourself tossing and turning at night, struggling to get to sleep, it may well be that your environment is to blame.