Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Heat pump COP & EER and central plant SCOP in ambient loops
What is the COP and EER of an in-apartment heat pump? Is the SCOP of the central plant a better indicator of energy performance for an ambient loop?
Hybrid heat pump electric panel heating new developments
Highly efficient hybrid electric solutions combine hot water heat pumps and direct electric panel heating to reduce the carbon footprint of new build residential developments
Only installed ambient network HVAC solution
The Zeroth Energy System – An ambient network HVAC solution already tested, installed and benefitting developments today