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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
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With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
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New heating regulations: What does it mean for you?
Homeowners looking to update and replace their heating systems this spring need to be aware of the new EU EcoDesign legislation, also known as Lot 20 within the industry, which came into force on January 1st this year.
New Lot 20-compliant Dimplex XLE range
Dimplex has released a new range of XLE slimline electric storage heaters, giving installers advanced, Lot 20-compliant models for storage heating upgrades.
Lose the oil for a friendlier way to heat a room
As the winter closes in, there will be times when we just want to hunker down in a single room and stay warm.
At this point, turning up the central heating for the whole house becomes non-sensical and who wants to go room-to-room turning down the all the radiators except one.