Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hubWith over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?Dimplex launches EcoDesign compliant 402BT & 403BT Bluetooth controlled freestanding convector
Dimplex has expanded it's portable heating range with the introduction of the EcoDesign compliant 402BT and 403BT Bluetooth controlled freestanding convector heaters.

Dimplex Services for Social Housing
Local authorities and PRPs nationwide are replacing their outdated storage heating systems with Quantum. Why? Because it gives residents what they want: heat on demand, total control and potentially lower heating bills. Plus, it’s easy to use, maintenance free and simple to install.

Fuel Poverty: What you need to know
This month we're telling you everything you should know about fuel poverty and how you can prevent it.