Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hub
With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Look after your finances after Christmas
It’s a new year, which means many of us will have made promises to eat healthier, be more active, and spend our money a little more wisely. Whilst our self-restraint to resist one more mince pie may have waivered, Dimplex can certainly help you with ensuring you get the most for your money when it comes to keeping your home cosy and warm during the winter season.
Lose the oil for a friendlier way to heat a room
As the winter closes in, there will be times when we just want to hunker down in a single room and stay warm.
At this point, turning up the central heating for the whole house becomes non-sensical and who wants to go room-to-room turning down the all the radiators except one.
Lower Your Carbon Footprint With Our New Heating Collection
New for this winter, Dimplex has added to its popular collection of oil-free radiators with the new Eco Column range (ECR).
Ideal for rooms where supplementary heating is required during the cold winter months, such as conservatories, the oil-free collection provides instant heat at the touch of a button.