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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
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With over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
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New heating regulations: What does it mean for you?
Homeowners looking to update and replace their heating systems this spring need to be aware of the new EU EcoDesign legislation, also known as Lot 20 within the industry, which came into force on January 1st this year.
No need to bring gas into the electric heating debate
Upgrading incorrectly specified appliances is the key to reducing fuel poverty in electrically heated homes, not connecting properties to the gas grid.
Part 1 - London Environment Strategy: What does it mean?
The draft London Environment Strategy, published by the Greater London Authority in August, sets out the authority’s plan to tackle environmental and energy challenges in the capital. It makes clear that if the target of making London zero carbon by 2050 is to be achieved, big changes need to be made to the way in which heating and cooling systems are designed.