Support you can trust
Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hubWith over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
why choose dimplex?
Dimplex launches new 2-in-1 heater and cooling fan
Dimplex has unveiled a brand new stylish fan that can be switched between hot and cold air for multi-purpose use all year round.

Five Top Tips for Keeping your Hay Fever at Bay
With one in five Brits suffering from hay fever and this number growing in recent years, the symptoms often mean we spend the summer months reaching for the tissues. However, with pollen season lasting from January to November, it’s important to find ways to manage it in your home throughout the year. Karen Trewick from air treatment specialists, Dimplex, offers her top tips on keeping hay fever at bay.

Investing in People to Enhance your Business
The heating and ventilation industry has traditionally found it difficult to attract new engineering talent, but it now faces a distinct skill shortage which must be addressed.