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Our customer-focused Help Centre is here to help you with expert product information and connect you to our certified partners.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home.
Download manuals and troubleshooting guides for your products and gain insights on what to consider when choosing for your home. h2
Dimplex Help Centre
Our online help centre is home to the most useful information including quick guides, FAQs, and product information. Knowledge articles cover each product category guiding you through troubleshooting and care instructions.
Online process to manage guarantee periods for all Dimplex periods
Whether you’re working on a new build, refurbishment, or commercial project, Dimplex is committed to supporting you each step of the way and being your reliable partner. We are here to provide the support and guidance you need to make every installation a success.
installer hubWith over 70 years of trading experience and a dedication to innovation and sustainability, Dimplex continues to provide award winning services across multiple sectors to their customers.
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Update your bathroom in three easy steps
Update your bathroom in three easy steps
It’s officially spring, which means many of us will be in the midst of our spring cleaning routines and feeling like our homes could use a little makeover. As part of Home Improvement Month, we’ve put together a quick guide on three easy steps to update your bathroom – helping to breathe new life into your space.

Keeping cool is a breeze with the new Ion Fresh cooling fan
Dimplex has unveiled a new stylish way to keep cool at home with the new copper and black Ion Fresh cooling tower fan. The fan boasts a low energy consumption of only 45W, yet delivers high power air velocity with three speed fan settings designed to give more control.

A Road to Innovation: How Church Road benefited from the Zeroth Energy System
In an up-and-coming area with close proximity to Stratford and Central London, Church Road, Leyton promises to be a development in demand. In 2017, Galliard Homes acquired the site and gained approval for the development of 48 one, two, and three-bedroom apartments alongside two three-bedroom townhouses.